Terms & Conditions

Account

Browsing the Emotions Unlimited catalog is open to all visitors without an account. B2B and B2B+ pricing access is provided through accounts created by Emotions Unlimited on request — you do not register yourself. You are responsible for keeping your login credentials confidential and for all activity under your account. If you suspect unauthorized use of your account, notify us immediately. Emotions Unlimited reserves the right to suspend or terminate account access if information provided is found to be false, outdated, or if the account is misused.

Products and pricing

Product images, descriptions, and specifications are provided for reference and are as accurate as reasonably possible, but we do not warrant that all content on the site is error-free at all times. We reserve the right to correct pricing, descriptions, or availability information without prior notice.

Pricing is shown according to your account tier:

• B2C (public / default view): Maximum Retail Price (MRP).
• B2B: Discounted pricing available to logged-in B2B accounts.
• B2B+: Further discounted pricing available to logged-in B2B+ accounts.

Prices, discounts, and tier eligibility are determined solely by Emotions Unlimited and may be revised at any time. Products are intended for the purchaser’s own use, gifting, or business distribution — not for unauthorized resale as a competing catalog.

Ordering

Emotions Unlimited does not process payments or transactions directly on this website. Adding products to your cart and submitting an order sends your request via WhatsApp to our sales team. This does not constitute a confirmed sale — orders are confirmed, and pricing and availability finalized, through direct communication with our team after your WhatsApp inquiry is received. We reserve the right to decline or modify any order request, including in cases of pricing errors, stock unavailability, or incomplete information.

Third-party links

Any links to third-party websites, payment apps (for example WhatsApp), or services are provided for convenience only. This does not imply our endorsement of those third parties, and we are not responsible for their content, policies, or conduct.

User conduct

By using this website, you agree not to:

• Misuse or misrepresent information belonging to another person.
• Post or transmit content that is unlawful, defamatory, obscene, or infringes on another’s rights (including copyright or trademark).
• Attempt to access data, accounts, or areas of the site not intended for you (including B2B / B2B+ pricing you are not authorized to view).
• Attempt to test, probe, or breach the security of the website or its underlying systems.
• Interfere with the website’s normal operation or other users’ access to it.

Intellectual property

All content on this website — including product photography, descriptions, layout, and branding — is the property of Emotions Unlimited or its suppliers and partners and may not be copied, reproduced, or redistributed without prior written permission.

Termination

You may stop using this website at any time. Emotions Unlimited reserves the right to suspend or terminate your account access, including B2B / B2B+ pricing privileges, at its discretion — including for breach of these terms, misuse of account access, or extended inactivity.

Limitation of liability

Emotions Unlimited is not liable for any indirect, incidental, or consequential damages arising from use of this website, reliance on product information, or delays or issues in order fulfillment communicated via WhatsApp. Nothing in these terms limits liability that cannot be excluded under applicable law.

Governing law

These terms are governed by the laws of India, with jurisdiction in the courts of Ernakulam, Kerala.

Contact

For questions about these terms, reach out via our contact page, WhatsApp, kerala@redmoments.in, or +91 90741 45962.